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What can I expect on my first visit?

If you have booked a full appointment, you can expect to receive a thorough assessment of your injury and the presentation of a recommended customized program of care.

Under normal conditions, you will also receive your first therapy at that time, so please wear loose-fitting, comfortable clothing that allows you to move easily and permits the physical therapist to access the injured area.

If you have seen a doctor first, please bring any notes or x-rays with you.

Please bring a complete list of any prescribed or over-the-counter medications you take regularly as well.

If you are not booked for a full appointment but have booked the free 20-minute evaluation, you can expect that we will evaluate your injury to determine if we can be of assistance.

We are focused on getting to the root of your problem. To do that, we engage in assessment, observation, and active listening as you explain what you are experiencing.

We believe that building strong personal relationships with our clients is an essential component of effective care.

How do I pay for my services?

We accept cash, check, or credit card and payment is required after each appointment.

We will provide you with an itemized bill of services performed. You can use it to submit your claim to your insurance provider if you have coverage.

Please be aware that certain insurance providers that you see a physical therapist only after a doctor has referred you.

Do I need to have a doctor’s referral to access your services?

No, North Carolina is a Direct Access state which means you can be treated by a Physical Therapist without being referred by your physician.

What are your hours of operation?

We are open Monday through Friday from 6 a.m. to 7 p.m.

What should I expect during physical therapy sessions?

Physical therapy sessions typically involve an assessment of your condition, manual techniques to improve mobility and flexibility, individualized exercises and activities to help you reach your goals, education on how to prevent further injury or pain, and instruction on proper posture, body mechanics and other lifestyle changes.


Do I need a referral from my doctor before attending Physical Therapy?

Physical therapists in Asheville, NC can see patients for 10 visits or 45 days, whichever comes first without a doctor’s referral.

What do I need to wear or bring with me?

You should dress in comfortable, loose clothing that allows you to move easily and doesn’t restrict circulation. Depending on your condition, your physical therapist may also recommend special shoes or a brace. You should also bring any paperwork related to your medical history, including x-rays, ultrasounds, and doctor’s notes.

Is there anything I can do before my appointment to prepare?

Yes! Make sure you arrive for your session well-rested so that you can give it your full attention and energy. It is also helpful if you keep track of how much pain medication (if any) you take prior to the appointment so that the physical therapist can adjust the intensity of treatment accordingly.

How long will my physical therapy sessions last?

Sessions typically last 30-60 minutes depending on your condition and the types of techniques used. Your physical therapist will give you an estimate when you first arrive for your appointment.

Are there any exercises I can do at home between appointments to help improve my condition?

Yes! Your physical therapist may provide specific exercise recommendations for you to try in between visits, which will help speed up your recovery and progress faster toward reaching your goals. It’s important to follow these carefully and always check with your PT before starting a new exercise program if you have any questions or concerns.

What if I have questions after my physical therapy session?

Your physical therapist should be available to answer any questions or concerns you may have about your treatment plan before and after each visit. You can also contact the clinic directly for further assistance. We want you to get the most out of every session!

Will insurance cover my physical therapy?

It depends on your insurance plan. Most plans cover some or all of the costs associated with physical therapy, but you should check with your provider to determine coverage and any associated fees.

How often will I need to attend physical therapy sessions?

The frequency of visits will depend on your individual goals and condition, but typically it is recommended that patients attend 2-3 times per week for a minimum of 4-6 weeks in order to maximize results. Your therapist will provide more details during your initial appointment.

How long will it take for me to see results?

Every person’s situation is unique; therefore the amount of time needed to reach goals varies. With commitment and dedication from both you and your physical therapist, you can expect to start seeing results within a few weeks. The more positive lifestyle changes you make, the faster your progress will be!

Will my physical therapist be able to answer any questions I have about my condition?

Yes! Your physical therapist should be available to discuss any concerns or questions you have regarding your condition or treatment plan. Don’t hesitate to bring up any issues that may arise during the course of therapy.

What if I feel too much pain during a session?

If at any time during your physical therapy session you experience increased pain, it’s important to let your therapist know so they can adjust the intensity or technique as necessary. Your therapist will work with you to make sure that treatment is comfortable and effective for you

How will I know when I no longer need physical therapy?

Your physical therapist should be able to provide guidance on when it is appropriate to stop attending physical therapy sessions based on your progress, goals, and overall health status. It’s important to listen to your therapist and continue with treatment until they feel you are ready to move on.